It does take some time once an issue has been narrowed down to a gateway/server issue.
Just stay on top of the subject.
Lots of bad weather at some gateway locations right now that could impact things for a short period.
It does take a while and it does take patience .. Engineers move at the speed of Engineers. I guess the biggest thing is to make sure the changes they make fix the one thing and not break several others in the process.
Such is the way of Networking.
I was curious to see if you heard back on your side from engineering. Nothing has been done on the Hughesnet side to resolve the issue that I am aware of. However, they were able to process a new bill for service. I assume they will continue to provide credits to my account until the matter is resolved?
Thank you for your assistance.