cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to achieve download speeds > 1Mbps

rancourtr
New Member

Re: Unable to achieve download speeds > 1Mbps

No improvement. Any suggestions? All tests this evening <800kbps
rancourtr
New Member

Re: Unable to achieve download speeds > 1Mbps

rancourtr
New Member

Re: Unable to achieve download speeds > 1Mbps

Direct test from hughnet website is a little higher speed than test my.net but Doesn't appear to be fixed.
rancourtr
New Member

Re: Unable to achieve download speeds > 1Mbps

rancourtr
New Member

Re: Unable to achieve download speeds > 1Mbps

Same story. Different day. Works great in the middle of the night. Sucks otherwise. Obviously the engineers "balancing" beam adjustment was unsuccessful.
pvtpilot94
New Member

Re: Unable to achieve download speeds > 1Mbps

It won't get fixed
jeffrey.youmans
New Member

Re: Unable to achieve download speeds > 1Mbps

get a life mordacious, you dont have better time but to sit on here and like an ass comment on somebody elses problems and somebody trying to help somebody else by seeing the obvious and that rancourtr deserves the money back, I know this is a month old but cant stand people who sit on here and making smart ass comments,
jeffrey.youmans
New Member

Re: Unable to achieve download speeds > 1Mbps

same thing with you to dumb ass corrosive, champion
Liz
Moderator
Moderator

Re: Unable to achieve download speeds > 1Mbps

Good morning rancourtr,

Thank you for the update and the speed tests, I can use some of these results, so I'll send them up to engineering so they are aware and can work to make improvements.

Your cooperation, patience, and understanding are much appreciated.

Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Roger Rancourt
New Member

Re: Unable to achieve download speeds > 1Mbps

I assume a credit will be forthcoming? As far as I know, no further action or fixes have been completed. It's been silent for over two weeks now.

Thanks

From: "HughesNet Member Services"
Date: March 7, 2016 at 6:47:05 AM PST

Subject: Your HughesNet bill has been generated