Good morning Roger,
I apologize, I must have missed updating your thread on the engineer's progress. On Feb 27, capacity was rebalanced to address your concerns. How has your system performance been since then? If no improvements, please run some speed tests during the times you notice slow speeds. I can certainly credit your account once I get newer speed tests; the last ones on your testmy.net results page are from Feb 21.
I'll send another token for the speed tests.
Your cooperation, patience, and understanding are much appreciated.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!