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Unable to achieve download speeds > 1Mbps

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Moderator
Moderator

Re: Unable to achieve download speeds > 1Mbps

OK, good I can use these too.

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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New Member

Re: Unable to achieve download speeds > 1Mbps

its the transmitter they are faulty even after they have been repaired

had the same issue technician was out changed the transmitter on the satellite 2 days later I had no internet at all took a long time to get them to send a technician and they shouldn't have charged you for the service fee

ur not receiving the minimal requirements that you are paying for


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New Member

Re: Unable to achieve download speeds > 1Mbps

will never be solved until Hughesnet stops overloading beams. Had same problem never achieved anywhere near advertised speeds. after month of Bitc**g I was able to get out of contract
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Moderator
Moderator

Re: Unable to achieve download speeds > 1Mbps

Hi Roger,

Got a speedy reply from an engineer regarding your speed concerns; there's a network change planned this week to help increase capacity and hopefully address any slow speeds on your beam. After this work week, please keep an eye on your system performance and let us know if you see any changes.

Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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New Member

Re: Unable to achieve download speeds > 1Mbps

Thanks. I will be back this weekend to try again. Looking forward to getting it working correctly.
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Moderator
Moderator

Re: Unable to achieve download speeds > 1Mbps

Alrighty, looking forward to it.

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Distinguished Professor IV

Re: Unable to achieve download speeds > 1Mbps

Minimal requirements?  And what are the "minimal requirements?" 

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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New Member

Re: Unable to achieve download speeds > 1Mbps

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New Member

Re: Unable to achieve download speeds > 1Mbps

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New Member

Re: Unable to achieve download speeds > 1Mbps

I think it's about time to consider alternatives. Three months and no closer to being fixed.