This certainly does give more insight, thank you! Good to know that you can still receive messages, albeit delayed. I'm compiling this info to prepare to escalate to our engineers here at corporate because I think I'm running out of things we can try. I'll keep you posted and let you know if we have additional question or instructions.
Your patience and understanding are much appreciated.
Thank you I appreciate this clarification, that's interesting. You'll hear from me once we have any other questions or instructions.
Your cooperation, patience, and understanding are much appreciated.
Good morning js20692,
An engineer brought up this status page to my attention, which reports on any current issues Apple may be experiencing. There is a status light for iMessage specifically, and it looks like it just recently resolved an issue: https://www.apple.com/support/systemstatus/ However, that issue was just from yesterday for about an hour; I reminded the engineer you've been having this issue for at least a month now. I thought I'd share that link with you so you had something to check yourself if Apple was having problems.
I know you're using the iPhone 6, but which iOS version is it running? Has it been updated recently?
Looking forward to hearing back.
I just updated to the new iOS 13. Due to the length of time the issue has gone on, and that issue only occurs when I am connected to the HughesNet WiFi, I don't believe it to be an Apple related issue. It works just fine any other time, just not when I'm on the HughesNet system.
Thank you, I'm also under the impression that this isn't just an Apple thing, but engineering needs the reassurance. So iOS 13 just came out on Sept 19, and your issue has been since before then. From which iOS version did you upgrade? I would think iOS 12, but I don't want to assume. Once you confirm which version you had before, I'll let the engineer that this issue persisted on those two iOS versions.
You're welcome, no worries, I want to help. I've sent this info over to the engineer. Once I have any further updates I'll let you know.