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Unable to send or recieve imessage photos

MarkJFine
Associate Professor

Re: Unable to send or recieve imessage photos

It's quite possible the local dns to link where the images go is borked in the modem because of a weak wifi connection.

 

Try rebooting the modem to clear it, and it might just fix the problem.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Liz
Moderator
Moderator

Re: Unable to send or recieve imessage photos

Good morning Curt,

 

Thank you for letting me know, I've sent your account information to engineering which is still investigating.

 

  Your patience and understanding are much appreciated.

 

-Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Liz
Moderator
Moderator

Re: Unable to send or recieve imessage photos

Hi folks,

 

I appreciate your patience while our engineers investigated and apparently have already rolled out a fix to some portions of the network. So please check and confirm that the iMessage issue is resolved for you. If it's still not working, the fix is still in the process of making its way to you. No ETA on when the rollout will be completed. 

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.