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Unable to stream video: High usage periods

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indogwetrust
Sophomore

Unable to stream video: High usage periods

Hi Folks,

 

I'm two weeks into my new service and have encountered very slow speeds and been unable to stream during high usage periods. I'd like to know how my evening peeds compair to others because they seem inordinately low, even for high usage periods. We are unable to watch video at any quality. I run my own cloud plex server and can turn the quality down to 512k (.5mbps) and still get stuttering every few seconds. Unwatchable. Data saver on or off. Hulu, Netflix, cloud plex server, its all the same. Speed tests show speeds as low .1 or .2 mbps. In the time I've had the service, trying as hard as I can, I've only managed to use about 3% of my data. I would very much like to have the oposite problem. There are plenty of tricks I could use to get by on 1 or 2 mpbs but not 10% of that. I'm testing eith testmy.net, single device, hard connection to modem/router combo. During the day I see 5-6 mpbs when testing easy. A dream! Is this what I have to live with because of high usage periods??

 

Thanks!

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