Windows can only update when I give permission.Mostly, but not in every case. Some things can still update through BITS, irrespective of your update settings.
Windows 10 Anniversary moved the metered furniture aroundTell me about it. I had my 26MB La-Z-Boy and my 146MB dining room table and chairs just where I wanted them. After the update they were all in the loft! LOL.
Never mind, I will handle it. And just FYI, I am not logged in as an admin, so Win must ask my permission to change anything. Also, we are talking about 17 Gigs over a two day period. Even if BITS is updating, it is an insignificant amount. I will NOT download anything coming from I don't know where...besides, I have Wireshark.
I hope that you took screenshots of the before and after so you can post them and the reps can corroborate them with the time the modem was off. Then again, perhaps they won't need them.