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Unfortunately, the page that you are looking for no longer exist.

Sophomore

Unfortunately, the page that you are looking for no longer exist.

For almost the last month, I am getting an error message that reads "Unfortunately, the page that you are looking for no longer exist." when trying to load a webpage.  The address displayed in the address bar is always from a hughes.net domain. Re-loading the page almost always works to allow it to load, but it is very annoying. I have not run into this before now and I'm wondering what is going on to cause this.

5 REPLIES 5
Associate Professor

Re: Unfortunately, the page that you are looking for no longer exist.

Hrm, are you being redirected to that Hughesnet domain when trying to visit a website?  If YES then check and make sure your payment information is still valid... It's possible your debit or credit card expiration on file has passed and needs to be updated.  You can check by going to My Account > My Bill at the top, and go down to billing options.

Honorary Alumnus

Re: Unfortunately, the page that you are looking for no longer exist.

Was having the same issue this morning when trying to log into the community.

Using IE, community page opened without issue. Clicked the log on link, first got a cerfificate error for the skylogin page then the page no longer exists error.

Did the same using Firefox and had no issue.

 

Highlighted
Sophomore

Re: Unfortunately, the page that you are looking for no longer exist.


@C0RR0SIVE wrote:

Hrm, are you being redirected to that Hughesnet domain when trying to visit a website?  If YES then check and make sure your payment information is still valid... It's possible your debit or credit card expiration on file has passed and needs to be updated.  You can check by going to My Account > My Bill at the top, and go down to billing optiMy


My credit card # had in fact changed when my bank issued a new one.  Hopefully this corrects this issue.  Thanks

 

New Poster

Re: Unfortunately, the page that you are looking for no longer exist.

I started getting this "error" page a couple of days ago.  Seeing the comments here I updated my credit card info, but still seeing the error.  If this error is supposed to indicate a credit card problem it should state that instead of being a poorly worded error message that looks like the fault is with some other web site.  I'm beginning to wonder about HughesNet after the Gen5 UPnP disaster (for me) and Wi-Fi 5G dropouts (both of which now seem to be solved (at least for me) and now this apparently bogus error message that incorrectly blocks getting to existing web pages.

New Poster

Re: Unfortunately, the page that you are looking for no longer exist.

Still receiving this bogus error message on Monday.  Just got off the phone with HughesNet Technical Support.  The lady I spoke with had no information on this error.  She checked the modem logs, turned off web acceleration, and rebooted the modem.  Remains to be seen whether web acceleration is the culprit (which I doubt).  I gave her the URL of the error message:

 

http://messages.hughesnet.com/billing/sdcc.cfm?SN=12144411

 

and the poor English text of the error:

 

"Unfortunately, the page that you are looking for no longer exist."

 

She talked with someone else who had heard of this error but it is distressing that Tech Support has no official information about this error that has been going on for weeks.