Yes, the learning curve is a bit steep, and the subscriber has to do things on their side of the connection, since HN doesn't live there and can only diagnose things on their side of the connection, and if they diagnose them and they are fine, then the problem is on the subscriber side and the subscriber has to do the sleuthing. This is the same with other ISPs such as Comcast or Verizon (I've had to do troubleshooting with both; they only check their side). This is not to say that your time doesn't have value, because it does, of course it does. But it's the reality of ISPs.
For anyone who seriously wants to try dialup, it's totally free through Juno.
Potential subscribers need to also keep in mind that the service works for most of the customer base -- what you see here and on other sites is a small percentage of the 1.4m customers the company has. Because most people who are satisfied with the service don't post on this and other sites, people may get a view that's askew. And as those of us who are on this site know, many people get their issues solved with a bit of tweaking and detective work on both sides.
dcarolan wrote:
I feel like I should get a degree or at least some sort of certification, I’ve spent so much time studying ways to minimize data usage in the past six months.
Turned off any and all auto updates, prevented launch of videos and sound files. Pop up blockers, add blockers.
Sheesh. My time has value. I’m tired of wasting it to try to come in under a data limit, with every attempt making little to no difference.
If you guys like all of the work it apparently takes to have (actually pretty slow) internet service, more power to you. At one point, I started researching dial up.
