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Update on payment method problems and $5 discount...

Distinguished Professor IV

Update on payment method problems and $5 discount...

Liz, 

I didn't notice anything different on my bill, but that may be because the $5 off discount was supposed to start next month, and that's fine, as I still received the last of my twelve $10 discounts.

More importantly, though, I was able to make an online payment again by going back to the old website.  I realized that I'd only had a problem with my attempted online manual payments in December and January, and had also remembered that both of those payments were attempted through the revamped/new site.  I tried the old site again and the payment went through.     

I didn't check the "remember" box as I don't know if it will work being that prepaid CCs aren't allowed for automatic payments, plus I didn't want to jinx myself, as I don't know how long the old site will remain up, nor how long it will allow me to continue making manual payments, but at least I can do it again for the time being.  I was a little uncomfortable giving CC info over the phone, as I'm sure a lot of people would be.
 
I just figured I'd let you know regarding the ability to make a payment with this card.  It's strange that I still can on the old site, but not on the new site.  Perhaps I'm just lucky.  LOL.  
  

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
2 REPLIES 2
Moderator
Moderator

Re: Update on payment method problems and $5 discount...

Ahhhh, gotcha. Thanks for letting me know! Glad you're able to make the payment! I won't bring this up with the devs... as I could've sworn they were supposed to ditch that site quite a while ago.

-Liz

Thanks,
Liz

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Distinguished Professor IV

Re: Update on payment method problems and $5 discount...

Yes, please keep it on the "down low."  LOL.  Smiley Happy

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit