Or, maybe, it is just what it is and nothing is meant to be read into.
I'm still active in the e-mail chain with the engineers regarding this; once we have any news to share I'll let you know.
Thanks for trying to help on this but I have had enough. Maratsade, I took your advice and finally went to something else and will call and cancel as soon as I log off. Thanks for the advice. What I have now is 3 to 4 times faster. I am only soory I didn't switch to something else sooner. Goodbye.
Thank you for letting us know, sorry to see you go, enjoy your new ISP.