Hi Lakeranger,
Our engineers would like some speed tests during the day as well as at night (non-peak and peak hours).
Please follow the directions here to run speed tests while directly connected to the HughesNet modem via testmy.net.
https://community.myhughesnet.com/hughesnet/topics/cant-use-the-hughesnet-speedtest-guide-for-testmy...In the end we need at least 3 tests spaced at least 5 min apart using the 12 MB test file. So three tests during the day, three at night, please. You will have a results URL you can post here so we can track that if more tests are done.
If you have questions, please let me know.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.