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Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

New Member

Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

I, too, just learned of the upgrade.  My upload and download speed are very slow.  Do you think the upgrade will help this issue as well?
7 REPLIES 7
New Member

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

I have seen it help while not sure I think the HT1100 has more RAM and improved firmware.
Assistant Professor

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

Gary, Charles said it also uses a different set of frequencies that use the bandwidth more efficiently I believe and why many see an improvement after upgrading. Pretty sure firmware is the same for the 1000/1100.
New Member

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

Well I'm not sure, just guessing, the main thing is they work and solve problems that are attributed to the HT1000 Modem.  Charles does stay aloft of all the technical facets and related hardware enhancements. 
New Member

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

I changed from 1000 to 1100 and have not been able to stay on-line or use my router since. I have called hughes service nine times and got nine different answers for my problems. Now I have to pull the modem plug and re-set when it does not work.  So far I am not impressed withthe "upgrade"?
Honorary Alumnus

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

What do you have your routers LAN IP set to ?

Do you have DHCP enabled in your routers internal settings ?


Moderator
Moderator

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

Good morning nace22,

I see it's your first post here, so welcome to the community! Thanks for posting, let me send a HT1100 out to you first before we do any further troubleshooting. We want to be sure you have the latest equipment before we start evaluating your performance. You can use the same box the HT1100 comes in to send back your HT1000. The return label should be in the pouch outside of the box.

Once you have the new modem hooked up, let me know how it goes!

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Moderator
Moderator

Re: Upgrade from HT1000 ti HT1100 My serial # is B1000524 7803 A2

Good morning nace22,

Haven't heard back from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->