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Upgraded to Gen 5 - Now I can no longer download to Quicken.

New Member

Upgraded to Gen 5 - Now I can no longer download to Quicken.

Please help. Is there a setting that needs changed? Downloads in Quicken worked fine in Gen 4. I upgraded to Gen 5 when I moved to a new home 6 miles away. I am very frustrated that It no longer works.

1 REPLY
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Senior Instructor

Re: Upgraded to Gen 5 - Now I can no longer download to Quicken.

@jenny

 

Could you try disabling Web Acceleration and let us know how that works for you?

 


1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC).  It is highlighted in red in the image below.
photo skUivVb.png

3: Click on "Web Acceleration" then "Control" outlined in red.
photo jnchLQt.png

4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
photo mQGk0j9

5: Restart your browser and try using the service that isn't working, please let us know how that works for you.