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Usage statistics page?

New Poster

Usage statistics page?

What has happened to the usage statistics page.  Mine stopped working on July 6...have been no updates.  
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Assistant Professor

Re: Usage statistics page?

Yea, I think that is an outdated page. They have migrated everything to the Dashboard: http://my.hughesnet.com/  I get the same error but it works fine at Dashboard. They aren't good at killing old pages and links, just get errors like you're seeing.

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19 REPLIES 19
New Poster

Re: Usage statistics page?

I used to see a whole month on one page.  Now it stopped on July 6.  I went to the link you sent and message below is what I get.   I know I used the correct SAN number.  


We were unable to find any usage data for the SAN or Site ID you entered.  Please double check your information and try again. For help finding your SAN or Site ID, refer to this knowledge base article http://customer.kb.hughesnet.com/Pages/1153.aspx.
New Poster

Re: Usage statistics page?

ok thanks Bill.  Here is the page I've used for years!  I like this page because I can see my usage and the free period usage as well.  This page gives the whole month.  darinda

http://www.myhughesnet.com/ViewUsage/ViewUsageServlet.servlet
Assistant Professor

Re: Usage statistics page?

Yea, I think that is an outdated page. They have migrated everything to the Dashboard: http://my.hughesnet.com/  I get the same error but it works fine at Dashboard. They aren't good at killing old pages and links, just get errors like you're seeing.

View solution in original post

New Poster

Re: Usage statistics page?

Gosh I hate that dashboard.  I'm on the legacy system of 500 mg per day.  It barely registers any data on that graph,  It is useless for me!  I like numbers.....not BARS.  If Hughes keeps screwing around guess I'll have to look for another provider after staying with them for years.   thanks 
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New Poster

Re: Usage statistics page?

I know.  Everything was just fine but seems we are forced to use the "new and improved".  Problem is it doesn't work well for their legacy customers.  ugh!  Maybe they don't care about us long time legacy customers anymore.  darinda
Assistant Professor

Re: Usage statistics page?

Can go here and use the Check Usage option: http://consumer.performancetests.hughesnet.com/

A more direct link: http://customercare.myhughesnet.com/select_modem.html
New Poster

Re: Usage statistics page?

sgoshe,  that is the page I love!  It stops at July 6th.  No further information.  I sure hope this page is not broken.  darinda
Assistant Professor

Re: Usage statistics page?

How far back are you trying to go? Just worked for me for June 8th. Maybe broken for legacy systems. Bump it tomorrow.
New Poster

Re: Usage statistics page?

Just the current month.  Page starts with June 30 and stops with July 6 in early AM.  Maybe just a hiccup with system.  I will keep checking tomorrow.