That's great! I see that the wifi is off now, so you can use your Cisco-Linksys router with no threat of interference from the HughesNet's own wifi network.
The purpose of eliminating that source of wifi interference is to see if it improves the speed of your email access. So, when you try to access your email, how is it now? Does it still seem unusually slow?
Your concern about the e-mail contacts is a separate matter, which I've already escalated to our e-mail admins to review. I have not heard back from them yet, but once I do, I will let you know. Until then, let's see if we can resolve this slow email access you initially brought up.
Currently, your diagnostics show that you've got rain in your area, are you experiencing severe weather? If so, could it have maybe blown something in the way of or at your satellite dish?
Your cooperation, patience, and understanding are much appreciated.
Email is loading fine now, but still no contacts and can't add contacts.
yes we had some very heavy rain for about 20 minutes that cut off internet but it came back up quickly
OK great, just making sure there wasn't something unusual happening with your system. Glad to hear that email loads fine. So all we have left is the email contacts matter. I'll keep you posted on that once I get any questions or instructions from our e-mail admins.
Your patience and understanding are much appreciated.
Thank you for this update, glad to hear it! Have a good weekend!