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Very bad service.

New Member

Very bad service.

I have been a subscriber for 8 years.  I am/have left due to: 1. Not able to get Gen4 in western Montana, contrary to your ads.  2.  I am sick and tired of having a problem and being sent to the Philipines for answers.  I get lousy phone lines to them.  I cannot understand them  They will not transfer my call to someone in the USA.  Every call is a minimum of two hours, and, I usually have to call back a second time.  3.  I QUIT and have gone to a good provider, also unlimited data for less money.
2 REPLIES 2
Moderator
Moderator

Re: Very bad service.

Hi austinkeithley, 

Welcome and thanks for posting. Sorry to see you go, but I'm glad to see you've found another ISP to suit your needs.

Good luck and enjoy.

-Liz

Thanks,
Liz

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New Member

Re: Very bad service.

Isn't it very bad service, and against the law, to not transfer us to a US office when requested??