Good morning biron,
I see it's your first post here, so welcome to the community! Regarding your concern with slow speeds, we've run remote diagnostics on your site to determine if there was anything wrong with the HughesNet equipment and their connection to the satellite, and everything checks out OK. So that we may get a better idea of what you're experiencing, please connect your computer directly to the modem and run some speed tests for us to evaluate. Please run a set of 5 speed tests 3 times over the course of a 24 hour period for us to properly evaluate your speeds. Your patience and cooperation is appreciated, and we look forward to hearing back from you.
Speed test:
http://consumer.performancetests.hughesnet.comThanks,
Liz
Thanks,
Liz
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