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Very slow speed

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DouglasHoggan
New Poster

Very slow speed

Minimum: 0.7 Mbps / 0.7 Mbps
Maximum: 1 Mbps / 1 Mbps
Average : 0.8 Mbps / 0.9 Mbps
Last: 0.9 Mbps / 1 Mbps
Please help to resolve these terrible speeds
Yes, wifi is off and I have rebooted my router
 
Thank you
 
4 REPLIES 4
maratsade
Distinguished Professor IV

To have speed issues addressed in this community, first you will need to follow the procedure detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

GabeU
Distinguished Professor IV

@DouglasHoggan 

 

For the sake of redundancy, be sure to check and make sure that you aren't out of plan data.

 

Edit:  I think this is yours...

 

https://testmy.net/quickstats/Douglas%20Hoggan

 

The reps not being back until Monday gives you a chance to run a few batches of tests over the weekend.  This way they'll have enough results to review when they get back.

Yes, that is me and I am not out of plan data
maratsade
Distinguished Professor IV

Please run a few more tests; you don't have enough right now. 

 


@DouglasHoggan wrote:
Yes, that is me and I am not out of plan data