After my contract was over, called to tell was switching to another company. Tired of no service and slow service. Man offer better plan with discount ,which I took and now half way through my contract discount ended. called for help talked to 2 different people told story to both , one said ok tranfered me other said couldn't have same discount. I will not be fooled again will switch this time.
Thank you for your post and welcome to the community! I was able to pull up your account using our new single sign on and I see that you called in to cancel. However, you decided to stay with us after they gave you a similar discount. I'm glad to see that they were able to offer you some assistance. If you have any other questions or concerns let us know.
no, I didn't get same discount 10 dollars less then , I was told when I decided to stay first time , I will cancel when my contract is finished, very unhappy with help I recieved this morning. Never late on payment money always in bank. Can't trust company that goes back on there word. Mary