When you say as low as 1.12MBPS, did you mean that or 1.12Mbps? There is a factor of 8 difference between the two.
Yes, in this case caps makes a difference. 1.0Mbps is 1 meg bits per second, and 1.0MBps is 1 meg bytes per sec. A byte is 8 bits.
12 Mbps is a reasonably good download speed for a satellite. 1.2 Mbps is slow. So to be able to critique and understand the performance you are getting depends upon which.
The data plan of 20GB Anytime data is eaten up with a few movies and football gamesThat happens because movies and anything else you stream over the connection will eat up data very fast. At high definition, a movie will eat 1 gigabyte per hour. A 2 hour movie will eat 2 gigabytes. That means data will go very fast. On satellite, learning how to manage the data is essential. It is very different from cable internet, because satellite is a different technology that comes with limitations that current technological advances can't improve on. If you stick around here, you will have two benefits: (1) The Hughesnet representatives, who are all very helpful and really want to make your experience as good as they can within the inherent limitations of the service; and (2) the community Champions, who know so much about this stuff it's scary, and who are also super helpful. There are people here who install the system or resell the service, and they know an awful lot and are happy to help.