I see results on download which are much worse than expected, and also results which are much better than promised. This suggests to me that your setup is good, or it seems unlikely that really good downloads could exist at anytime if it was bad. Instead, this suggests that Hughes system bandwidth is choked at certain times of the day.
Your upload speeds are marginal at all times. To me, this suggests a slight tweak in dish alignment, maybe.
I haven't seen any results on ping, which really is quite a strong factor in "responsiveness". Some other posts have shown some interesting variations on ping response depending upon which transponder which is a Hughes issue
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If download speeds vary a lot during any time of day, from one minute to the next, then your results would be the outcome. I agree, not happy.
I wonder if there is a download manager that would buffer these better? I hope the experts will weigh in?
Do you have ping results?