Very very poor data speeds since July when I joined. The seller rep lied to me.

[GabeU]

Ah, good. I just posted about that. LOL.

[jthill3]

ok - but the last download and upload were run when I was logged in

[jthill3]

looks like the yellows ARE test I ran...I double checked what I did yesterday

[jthill3]

at least the ones yesterday from 8:00am til about 8:30pm were mine

[GabeU]

I see that.  Just make sure that you run some this evening to see if what the tech did made any difference.  

[GabeU]

They may very well be some of yours, but the problem is the ones in yellow aren't listed under your name when anyone else looks at your results.  Only YOU can see the yellow ones.  When anyone else looks at your speed tests under your test results URL, only the ones that you did when you were signed in show, so those are they only ones they are going to go by.  That's why it's so important to be signed in when you do them.  
  

[jthill3]

ok

[GabeU]

Getting rid of the yellow ones is for your benefit, as like I said, no one else can see them when they look at your results URL.  The only way we see the yellow ones is when you take a snapshot and post it when you haven't excluded them.  
 
And I'm sure at least some of those yellow ones probably aren't yours, and they will skew your average and graph at top of the page when you look at it.  
 

[jthill3]

ok - I'll run more test tomorrow and be more careful

[jthill3]

Well - I couldn't go to sleep so I ran 3 tests (while I was logged in) 3 Download tests followed by an upload test