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Very very poor data speeds since July when I joined. The seller rep lied to me.

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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

Here is upload test - http://testmy.net/results
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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

could not find the EXCLUDE box
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Distinguished Professor IV

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

In the pic above, only the top test was done while signed in.  

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Distinguished Professor IV

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

Sign in to testmy.net.  Click on results.  The exclude box is there.  

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

I found it - here is the full list again - *I have run test for a while now so the may be older but they mine)

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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

so you are kinda seeing the limits of my skills....heh
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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

ok - got a download test with 12MB going - wait a second and I will post results
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New Poster

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

ok - got a download test with 12MB going - wait a second and I will post results
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Distinguished Professor IV

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

Okay.  The problem is, something happened with those tests because they are not showing as being run while signed in.  

Being that I can't figure out what's going on with the automatic tests, you may just need to run them manually.  Here's what to do.

Let's just run ONE download test for the time being.  

First, make sure you are signed in.  When you know that you are, click on Download Test.



Now, click on Manual Test Size, and click the 12MB test size.  The test should then run and give you a result, plus be logged under your list of test results.  

 

Just do that for now, and we'll go from there.  

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Distinguished Professor IV

Re: Very very poor data speeds since July when I joined. The seller rep lied to me.

Ah.  I see the result.  Now try the same with an Upload test of 2MB.  

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit