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Video Data Saver missing...

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GabeU
Distinguished Professor IV

Video Data Saver missing...

My Video Data Saver is missing tonight.  I power cycled the modem and restarted my computer.  Neither helped.  It's not in the Usage Meter or the myAccount site.  Anyone else having this issue? 

 

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2 ACCEPTED SOLUTIONS

Hi Gabe,

Thank you for letting us know. I apologize this is happening again. I will have this escalated for you. 

Thanks,

*Felicia*

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Hi Gabe,

 

Our devs checked the VDS config stuff in the background and say all look correct. Can you please let me know if the setting is there now? Please log out fully before logging back in to check. Might as well clear the browser cache as well to be on the safe side. 

 

 

If it's still missing, please take a screenshot so I can send to the devs. Thank you!

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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