Hughesnet Community

Voice Issues Problems Service

cancel
Showing results for 
Search instead for 
Did you mean: 
onetechy
Freshman

Voice Issues Problems Service

 Let me start by saying I understand VOIP has inherent issues, drop outs, echo, poor quality at times, calls dropping etc.  What I have been experiencing for the past month is that I lose service for Voice only  randomly days at a time and I must reset the Voice modem by power cycling to restore service for my phone which is a Panasonic wireless base station.  I have had Voice since Nov 2017 this latest problem is not acceptable since I have no clue if my service is working or not until I try to make a call then I get a constant beep when I attempt to make a call.  Incoming calls won't come through which is great for avoiding phone scams but there are people I want to be able to call us.  Something has changed and not on my end.  Is there a recommended list of phones  to  use?  Could my cell phone service cause issues?  Do I need a replacment Voice modem? HELP  I will need to look for a new phone provider if this can't be solved soon  .       I have no complaint with internet.   Smiley Mad

 

1 ACCEPTED SOLUTION

Hi onetechy, I haven't heard back from you. I hope everything is well! I'm going to close this thread due to inactivity, but feel free to start a new thread should you have any other questions or concerns we can address!

 

Thank you.

-Brooke

View solution in original post

11 REPLIES 11