If you're referring to HughesNet's Voice service, you can get help here.
The reps are on M-F from approximately 9AM to 6PM EST. They usually respond within a working day, so you should see a reply from one by tomorrow, though you may still get a reply today as well.
Paula,
I see it's your first post here. Welcome to the Community! Please send me a PM at this link with your account number or a phone number attached to your account, so we can take a look into this and get it resolved. I'm confident we can figure this out!
Thanks,
Remy
Paula,
We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.
Thanks,
Remy