Hi Johnny,
Thank you for your patience while we had your sales call reviewed. The review indicated that your complaint is valid, and I apologize for that; you should have been properly informed about how our data allowance works.
Please refer to case number 55450487, when you call us at 866.347.3292 to cancel; as it has corporate instructions to waive your early termination fee.
I'm glad you have another ISP option available, and wish you the best. If you have additional concerns, please let me know.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
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