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We are "using" all of our monthly download allowance in less than two weeks.

New Poster

We are "using" all of our monthly download allowance in less than two weeks.

We are "using" all of our monthly data allowance in less than half a month.  Who do I contact to see what or who is using our data?
5 REPLIES 5
New Member

Re: We are "using" all of our monthly download allowance in less than two weeks.

First, are you running windows 10?  
Do you have your TV satellite connected to the internet?
Are you streaming movies?
These are the biggest data killers.
Set any program that could be using data,(Anti Virus,Etc) to upgrade, update from 2 AM to 8 AM.
Use Nightshift to stream, run, movies, videos as it can be set up to do so in the bonus hours.
Hope this helps.
Tutor

Re: We are "using" all of our monthly download allowance in less than two weeks.

Try installing glasswire. A tutorial and download link is available at http://www.ricksyakshack.com/view_top...
Distinguished Professor IV

Re: We are "using" all of our monthly download allowance in less than two weeks.

Larry Lockie,

First, welcome to the community.  Secondly, it's nice to see someone's very first post being this helpful.  I hope you stick around.    


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Moderator

Re: We are "using" all of our monthly download allowance in less than two weeks.

Hello dernbeds,

I'd say the first place to check is your home network. Do you have a router? How many devices are connected to your wi-fi (if applicable)? Are all devices kept track of when they were last updated? Another big factor in this is how much data do you get with your plan allowance each month?  I think this is a good place to start.

Thanks
Amanda
Moderator
Moderator

Re: We are "using" all of our monthly download allowance in less than two weeks.

Good morning dernbeds,

Welcome and thanks for posting. I second Ricky's suggestion to try out Glasswire to see exactly what programs on your computer are using the most data.

Keep in mind there are countless other factors that can use your data:

- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook
or adjusting your Netflix playback quality to SD: https://help.netflix.com/en/node/87

-DirecTV On Demand or the Dish Hopper can use A LOT of data, you may want to disconnect it when not in use.

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

The most important tool to download is the Status Meter, available in the Customer Support Center, to help you track your data allowance, so download that if you haven’t already: supportcenter.myhughesnet.com

Thanks,
Liz

Thanks,
Liz

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