Calling a tech to check the system is probably the most expedient thing to do.
I think I will call someone if this happens next month.
I want to note that with the idea of congestion, that from my experience, people are advised to try timing their downloads from the Bonus Zone, so I think thats why sometimes 2-8AM is a lot slower than it should be
Keep us updated! Since youre having similar problems to what I have had, its very interesting! For me it only does this every few months, last time was in August
Merry Christmas, and I hope you can get your game downloaded soon! I got the new Jurassic World game going myself!