Web acceleration status disappeared

[sli-er_15]

I recently had to install a new feedhorn on my starband conversion dish because the one it had fell off due to corrosion. After finally getting a good signal (91) and getting the cross pol test to pass in order to get back online, I noticed in my HN7000S system status page that the web acceleration status disappeared. Is there something I need to do to get it back?

[Liz]

Good morning sli-er_15,

Thanks for posting, glad to hear you're up and running well again. Let me check with our engineeers to see if this was an intentional change.

-Liz

[sli-er_15]

Good morning Liz,

Thank you.

[Liz]

Hi sli-er_15,

Thanks for your patience. So apparently WAS wasn't available to legacy systems like yours so that shouldn't have been on the status page. I would not worry about it. If you have any concerns with degraded system performance or any billing related items, we're happy to address those.

-Liz

[C0RR0SIVE]

Just wanna point this out so if anyone runs across this thread in the future...

HN7000 has Turbo Page - This can't be toggled in the modem, to disable or enable(default) you had to call into support to do so.  I am unsure of whether the Turbo Page status is displayed anywhere in the modem.

HN9000 has Turbo Page - This CAN be toggled in the modem, and is displayed in the settings.

HT1000, HT1100, HT2000w has Web Acceleration (WAS), and this can be toggled on/off in the modem as needed.