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Well, this is new. "Invalid Open ID or Credentials"

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GabeU
Distinguished Professor IV

Well, this is new. "Invalid Open ID or Credentials"

Anybody else just start seeing this?  It worked fine yesterday (Thursday evening).  I can sign into the Community just fine, as can I the myAccount site, but when I look at anything pertaining to my account, whether under My Bill, Usage or Account information, the following is what I see...

 

Account Info.jpgMy Bill.jpgUsage.jpg

 

Again, there's no issue signing in to this Community, nor the myAccount site.  I just can't see any of my info when I'm on the latter.  

 

I flushed the DNS, cleared my browser cache, tried it in Chrome, Firefox and Edge, tried it with Web Acceleration off, and power cycled the modem.  Still the same.  

1 ACCEPTED SOLUTION

Hello again,

 

Just wanted to let you know that your original e-mail (registered to this community) should not be experiencing the OpenID error any longer. Can you log out, log back in and let me know if the error persists?

 

Thanks

Amanda

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