Does anyone have any information as to what may have changed with the way HughesNet handles our data streams? I estimate that 3rd quarter last year performance began to degrade and by the end of 2017 I could no longer reliably do the relaitvely simple things I have done with the service for 11+ years. I am now using the Gen5 service, but the issue began before the upgrade.
Here is what I have been experiencing:
These issues result in the following with boring regularity:
Now before I get the usual questions:
All this leaves me wondering if HugheNet has changed how they handle our data. Has the service become so overloaded that even minimally acceptable performance is no longer possible? Has the traffic prioritization method changed? Etc. Etc.
I have my phone service through Hughes as well and that always seems to work satisfactorily. Knowing that the phone is given some priority in order to function adequately also points to a change is how other data is handled.
Does anyone have reliable information about service changes or similar issues? After 11+ years of adequate performance I find the service now unacceptable for even relatively simple usage.
Even given the unstandable issues associated with satellite internet service I have used this service for 11+ years and since 3rd quarter 2017 I can no longer reliably engage in my normal activity. My usuage patterns have not changed, so I must assume it is the service that has changed given that tech support insists there is nothing wrong with my service.
Only feedback I have is my speed and everything else like streaming has been pretty good. I am still Gen 4 though on the older satellite and historically good beam/gateway.
Personally, even if my HT1100 modem dies I will request another one as replacement and fight like heck not to go to the 2000W modem. Plus I love my Asus router, I have no use for the Hughes wireless built in router.