Ya know, moderating this forum has to be a JOB ! but .....
Who can say what is "outdated"? by what "standard" ?
Case in point ... in the MAIN, the DW6000?HN7000s Ku band systems are "outdated" but are still in use by customers that can't fit into a spotbeam Ka band system.
Couple that with the fact that VAR's are still commissioning Ku band systems, couple THAT with the fact the Hughes is still commissioning new Ku band install in places like Alaska.
Those people still need support and a source of knowledge even as to how the refill is accomplished on those systems.
They would be very lucky indeed to get truly accurate info from phone or chat support as those systems are "obsolete" but still in use.
I myself have pointed out details here on the forum a time or two where a Mod had been misinformed of a small but important detail .... important to the user at least.
The info in those old threads (as well as newer ones) has to be put in the proper context.
These days the subject of "refill" is pretty simple ... once per month. Refill on 9000 Legacy plans is "simple", once per day .... complicated by the concept of "roll-over" .... that causes some head scratching, but you just would not believe the difficulty is explaining the "hourly drip" for all hours except "free zone" and then toss in that some had roll-over and most did not.
That is the type of "info loss" we need to guard against.
The present Mods are aware, the next generation likely will not.