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What on earth is happening to by ultra plan anytime GBs and my speed??

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New Member

What on earth is happening to by ultra plan anytime GBs and my speed??

 It's almost gone, I'm on the Ultra plan with 11 days to go. Last month I pretty much got through the month right on, but this month I cannot figure where my anytime data went. When I watch videos, I do it during the bonus hours and I sometimes use up all those. But this isn't the issue I having this month. I simply cannot figure out where the data is being used up. Please help me figure this out--your tokens are wretchedly expensive.
3 REPLIES 3
Honorary Alumnus

Re: What on earth is happening to by ultra plan anytime GBs and my speed??

You may wish to read this topic for some insight in tracking down data loss issues.
https://community.myhughesnet.com/hug...
Moderator

Re: What on earth is happening to by ultra plan anytime GBs and my speed??

Please read our community guidelines before posting again, pametie.

Thank you

http://legal.hughesnet.com/CommunityGuidelines.cfm
Moderator
Moderator

Re: What on earth is happening to by ultra plan anytime GBs and my speed??

Hi cathrynm,

Welcome to the community and thank you for your post, we want to address your concerns. Please read the information here and follow the instructions there: https://community.myhughesnet.com/hughesnet/topics/wheres-my-bytes-how-to-test-for-data-leaks

Then you may post your screenshots here in your thread.

Your cooperation and patience are greatly appreciated. We look forward to hearing back from you.

Thanks,
Liz

Thanks,
Liz

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