What the heck is going on????

[Chris11]

Hi Leonard,

The satellite is fine. ALthough your diagnostics are showing no communication. Can you check all connections of your modem? Are all of the lights on and blinking? If you have view of your satellite dish please make sure it is intact and that there are no obstructions in its line of sight. Let me know if you find anything unusual. 

Thank you,
Chris

[butchpay]

everything is fine now, I had to reset the modem and router. Back on line now

[glashtin]

Get used to it, sit back and enjoy the lag and modem restarts.  Welcome to Hughesnet!

[Amanda]

Hi glashtin,

You seem to be posting on many other people's posts with your experience and complaints. Would you like to make your own post so that we can assist you?

Thank you
Amanda

[Chris11]

Hi butchpay,

That's awesome I'm glad to hear everything is back up and running.

- Chris

[glashtin]

once again relevant comment, I am allowed to express my opinion correct?  And I have created my new post as well. ;(