Good morning Nicholas,
Welcome to the community and thanks for posting. I'm sorry to hear our phone agent wasn't able to address your concerns, we'll pull up your account investigate this further so we can improve our support.
To answer your main question, our call centers are in the Philippines, Mexico, Arizona, and Texas.
I'm glad you are satisfied with the HughesNet service and that you were able to find a resolution to your concern. I wish we could have helped, but now you've found our community! We are another great resource for any of your HughesNet-related concerns. Feel free to post back if you need help; we have seasoned HughesNet subscribers and official reps who can assist.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.