Wow, I was just activated a day ago and it is soooooo disappointing. The salesman was so slick and had me check my speed with previous provider and 2 free speed checks showed barely over 5Mbps (with a 10Mbps contract). Today that 5 is down to 2.8!!!! 9 times slower than I was told. Sending a simple 2-sentence email takes 5sec. Watching a video has to stop and load every 2-5min!! This happens with my Netflix now, too. I create online courses and this is destructive!! The Hughesnet tech was courteous and spent over 15min with me, but there was no change. Why should I be held liable ($600 to cancel after installation) for a contract when the provider doesn't provide???
Am I the only one with this problem?? PLEASE give me back my old 5Mbps 😞
Is there any Hughesnet personnel that can help me???