Poor internet from HughesNet This is the 3rd time since I signed 6 months ago and after 3 calls, my problem is not solve. As of 2 days ago, I cannot access any interent site. I have talked to tech support several times, and the 2nd to last time, was supposed to be transferred to another tech and was left on hold for 55 minutes. I called back and that guy said he would transfere me but I didn't have enough time. I still can't access internet and am sick and tired of the scam job I was given about Hughes.
My bill was supposed to be $53.00 month and it is $64.50 with the first VP I talked to after a service call (case# 54285265) and she allowed me to $25.00 allowance 4 three months, however, those 3 months, I was charged$43.38, $29.04, and then $37.44, and then back to $64.50 now for 2 months. Remember, I was told it would be a little over $53.00 a month, with rental and tax, same as my other carrier. Also, the sales rep I taliked to never mentioned anything about a 2 year contract nor a penalty for leaving early, just that it would be $39.99, plus $9.00 router rental, plus tax.
And now again, I am still being charged $64.50 a month with no internet. I am not a happy camper with HughNet.com