I have to ask ...
You have to know that a satellite based system is going to use ..... a satellite, a geo sync satellite and those are in orbits at a distance of roughly 22,300 miles.
Every school child is made aware of the speed of light.
Why then is it so surprising that your ping would increase.
I mean .... doesn't common sense enter into this at some point ?
Why didn't you just tell him he can reduce the latency by moving closer to the satellite or pulling the satellite closer to him!
That's hilarious! Too funny.