Good morning ablstnlki12,
Thank you for the speed tests. At 14.94 Mbps, this is well above your plan offering of 10 Mbps in download speeds. Also, since you noted that browsing feels faster while directly connected to the modem, that's a clue that the network is affecting your performance.
Having concurrent users on a network will affect speeds. For example, if the phone and tablet are both connected to your wifi network, regardless of whether they're being actively used, that may affect the person browsing on the computer. Anything connected to the network shares the single internet connection through the HughesNet modem.
Even the placement of the router can affect performance; if the router is in a corner on the floor or on a different level from where your connected devices are, that will negatively affect speeds. If you share your router model, perhaps our community members may have some additional tips on how to optimize its settings for better performance, or share tips in general, as there are so many factors that can affect speed beyond the moden.
You mentioned your HughesNet Voice service. If you don't have a dial tone, please review the video appropriate for you (Cisco or Innomedia) to ensure your connections are correct and secure, since loose cables can result in no dial tone:
http://voice.hughesnet.com/activate/Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!