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Why is my up load and down load speed so slow?

New Member

Re: Why is my up load and down load speed so slow?

09/24/2014 00:26:41
9589
1054
09/24/2014 00:26:03
9378
946
09/24/2014 00:25:20
9459
1219
09/24/2014 00:24:43
9132
1099
09/24/2014 00:24:02
9462
1149
09/24/2014 00:23:22
9503
904
09/24/2014 00:22:40
9634
1048
09/24/2014 00:21:59
7926
1080
09/24/2014 00:21:18
9462
877
09/24/2014 00:20:34
8975
899
09/24/2014 00:19:55
8511
912
09/24/2014 00:19:09
7871
889
09/23/2014 21:13:03
6345
831
09/23/2014 21:12:00
2596
874
09/23/2014 21:10:53
3627
953
09/23/2014 21:09:47
4730
684
09/23/2014 21:08:49
8537
662
09/23/2014 21:07:30
7926
810
09/23/2014 21:06:39
7968
651
09/23/2014 17:14:04
6481
1028

The speeds are looking a lot better. I will check them again tomorrow evening. It is past my bed time. Thanks for everything. If it still is slow I will send you another email.
New Poster

Re: Why is my up load and down load speed so slow?

Sorry Leona I saw this was posted under the HN9000 and posted the comment about those settings before I saw you actually have a HT1100 thats why I deleted it. the HT1100 does not have those readings in the same place.
Moderator
Moderator

Re: Why is my up load and down load speed so slow?

Hi Leona,

Thank you for running the speed tests. So far, your speeds are as expected of your plan. Since you are connecting directly to the modem to perform the speed tests, does the performance change once you reconnect your router? In looking at your remote diagnostics, we think you may want to have a look at your router and router settings. Keep in mind that distance between your device and the router can affect speeds, as well as router settings. If you post your router model, we can help find some resources for your reference.

Thanks,
Liz

Thanks,
Liz

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New Member

Re: Why is my up load and down load speed so slow?

That's OK! I made a mistake HN9000 was the one I had before this one.
New Member

Re: Why is my up load and down load speed so slow?

Here is my speeds now.Date/TimeDown(kbps)Up(kbps)09/24/2014 13:45:55
9506
1101
09/24/2014 13:45:17
9132
1196
09/24/2014 13:44:28
8171
1275
09/24/2014 13:43:45
4394
1048
09/24/2014 13:43:06
9462
1104
09/24/2014 13:42:28
8504
1219

If they stay in this range. I won't have any problem. Video's down load good without stopping. We will see how it goes. OK! Thank you for your help.
New Poster

Re: Why is my up load and down load speed so slow?

Ive made a few myself from time to time. lol
Moderator
Moderator

Re: Why is my up load and down load speed so slow?

Good to hear, Leona. We're here if you need any assistance.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

New Member

Re: Why is my up load and down load speed so slow?

you can check mine out to while your at because my connection speed is .017 and I'm paying too much for This. 
Can't stream at all and when I do it uses up all of my data because it is always starting over and over.  I watched three shows on netflix and used up half my data for a month.
Assistant Professor

Re: Why is my up load and down load speed so slow?

robinfmr, do not stream Netflix in HD, only SD or low definition. You are most likely over your allowance.

This is a 2 year old thread, please start your own new post if wanting further help.
New Member

Re: Why is my up load and down load speed so slow?

Stream via satellite???. ....ROTFLMAO! How much do you want to spend. Simple fix... open wallet, buy tokens and grab your ankles