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Why sudden massive data usage since upgrade to Gen5

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Teaching Assistant

Re: Why sudden massive data usage since upgrade to Gen5

@Whognu53

Yeah... that's one way to FAP out real quick. You need to be real careful how you schedule recordings in the DTV apps as well, because some of them like to default to OD. I did that once for a movie on HDNet - will not happen again. lol

Senior Instructor

Re: Why sudden massive data usage since upgrade to Gen5

@Whognu53

 

Just some info.  Connecting a DirecTV receiver (standard DVR, Genie, etc) to the Hughesnet service is normally advised against, as there is no way to control what data the receiver can, or will, use.  They can use more data than just for On Demand services, unfortunately.  Also, when the receiver is off it's not really off, but in standby mode, still connected, so that's no guard against it using data.  

 

They can use the your data for updating the guide and movie/TV show descriptions, as well as using it to download the movies that are occasionally available for instant viewing.  There's no guarantee that will use the data, but it can, and there have been instances of this happening to people.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Teaching Assistant

Re: Why sudden massive data usage since upgrade to Gen5

+1

Good call. Have actually measured pretty significant data usage from keyword searches in the guide and from the little java apps (weather, scores, etc.) they install.

Senior Instructor

Re: Why sudden massive data usage since upgrade to Gen5


MarkJFine wrote:

+1

Good call. Have actually measured pretty significant data usage from keyword searches in the guide and from the little java apps (weather, scores, etc.) they install.


Oh, wow.  I figured they might use data for the apps and such, but never even thought about the searches.  I use DirecTV's search pretty often.  I can just imagine what my data usage would be with that.   

 

And that's good that you have a hard example of the data usage from such.  Every example and the knowledge that brings helps, that's for sure!  Smiley Happy


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Spectator

Re: Why sudden massive data usage since upgrade to Gen5

We have the same problem at our vacation home. Installed Gen 5 less than two months ago. Burning through data and tokens. We only use for email and some social media. Not happy.

Senior Instructor

Re: Why sudden massive data usage since upgrade to Gen5

@barbdelharris

 

If you'd like help with determining why your devices are burning through so much data, it would be best for you to start a new topic.  

 

Simple email and some social media shouldn't be burning through so much data and it needs to be determined why that is happening. 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Member

Re: Why sudden massive data usage since upgrade to Gen5

We have the exact same problem. Almost identical in our vacation home but we spend even less time and have fewer needs for data. We have directtv and two honeywell thermostats wifi enabled that are always present and I bring 1 ipad the few times I am here.Thats it! I am going to figure out who else provides service and change if I can. When I called Hnet they were polite but had no clue. What a scam. I have two comcast and one charter in other locations and they are superior almost without any flaw ever. When I hear the commercials for satellite and hughesnet I have to chuckle at what false advertising they are allowed to project. Bait and switch for sure.

Teaching Assistant

Re: Why sudden massive data usage since upgrade to Gen5

Don't know about the thermostats, but you would be shocked to know exactly how much data your DirecTV box uses. It's even worse if the wifi it sees is marginal because of nack'ed wifi packets.

 

Not a scam.

Senior Instructor

Re: Why sudden massive data usage since upgrade to Gen5

@ticeman

 

If you'd like to investigate the problem, I suggest creating a new topic to keep your issue separate.

 

With that said, DirecTV receivers have been known to use data for things other than "on demand", and they can use a LOT of it.  This may, in fact, be what's causing your data usage issues.  

 

In addition, your usage issues aren't HughesNet's fault.  There is no "scam".  YOUR devices are what use the data, and if one or more is using a lot of it that's not Hughesnet's issue to figure out.  They supply the internet and the data. How you, or your devices, use the data is on you, not them.  Again, though, with that said, if you'd like help with the problem please create a new topic.   


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Teaching Assistant

Re: Why sudden massive data usage since upgrade to Gen5

My Nest thermostat only uses about 6 MB a day.