Yesterday the level one tech determined it was a modem problem and I just received the modem and in stalled it waited the hour for install time like instructions said now my speed is now 700 kbps on download and 200 on upload
On now I just tried to watch a news feed video from the myhughesnet home page with it only stopping 12 times to buffer not bad for a 1 minute video
unless you work for hughesnet why would you need it if they removed it
Got off with tech support again and now the replacement modem is the wrong one it was a downgrade from what I had. But at least the guy finally escalated it to the next level see what happens Friday I have to give them 24 hours
Well that info wasn't written into the Sacred Script without a line item in the script and no real knowledge or practical experience .... how are they to know ?
Just Say'n
but it doesn't say so in the Sacred Script therefore ... you blaspheme !
Liz,
Every time I talk to one of your tech people I get a different site to use to check speed. The last time it was TestMy.net. supposedly operated by hughes net. I have been told everything from 10MBps to avg of 5MBps is what you guys supply but my service never ever in an entire year even come close to that speed.
I saw a post as I was reading earlier that best describes my experience with Hughes Net and their reps it is " if their lips are moving or their finger are typing they are lying".
I have never had any dealings with any company in my 66 years that comes even close to being as dishonest with and as uncaring about the customer as this outfit.
If I had operated my company the way that Hughes Net does I would have been run out of business.
Can't wait for my time is this internet hell to be over.
Sanford