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Wifi will only connect to some websites

Spectator

Wifi will only connect to some websites

Starting this morning, I am unable to connect with some websites, many of which I generally visit daily. I have tried clearing cookies, rebooting the modem and router as well as rebooting my computer. Any ideas on what might fix this would be greatly appreciated! 

14 REPLIES 14
Distinguished Professor III

Re: Wifi will only connect to some websites

@lthum 

 

Are the websites timing out or giving you some kind of error?  

 

Can you list a couple of the websites?  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Spectator

Re: Wifi will only connect to some websites

"This site can’t be reached

www.tumblr.com took too long to respond.

Try:

ERR_TIMED_OUT"
 
The above is what shows when I try to access some sites, some just kind of half way load and then nothing. Some sites that I haven't been able to access are tumblr, yahoo mail, twitter, amazon, and cnn. I am able to do google searches, visit my local info sites, and weather.com.
Highlighted
Distinguished Professor III

Re: Wifi will only connect to some websites

@lthum 

 

I tried those sites and they worked fine for me.  It's possible that there is a problem with a provider that is upstream from your gateway, especially with the way it's affecting multiple sites.   

 

I know that there's a way to tell by doing a traceroute to one or more of those sites, but I don't really know how to read the output traceroutes give.  Others on here do, though.  Hopefully they'll chime in.  As well, hopefully a rep will do the same and see if there is something they can do to remedy the situation.

 

When you rebooted the modem, if you did it via the System Control Center, I would try power cycling it, instead.  What I mean is, shut down your computer, then unplug the modem.  Wait for about a minute, then plug it back in.  Then wait about five minutes for it to be fully set and ready, and then start your computer and try going to those sites again. 

 

If that doesn't help, again, hopefully either a rep or someone else will have an idea.  Again, though, I have a suspicion that it's an upstream provider.  If that's the case, it should clear up soon, as problems like that usually do.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Wifi will only connect to some websites

I'd try a traceroute -- if there's trouble somewhere, that hop will have asterisks next to it.  Or it could also have a very high latency number (which in my experience the browser interprets it as the website timing out). 

 

tracert.png

 

Spectator

Re: Wifi will only connect to some websites

I just tried this and I got 29 line of "no reply"

Distinguished Professor III

Re: Wifi will only connect to some websites

@lthum 

 

What site did you run it on?  

 

I just tried tumblr and it gave this....

 

Capture.JPG


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Wifi will only connect to some websites

So, that seems to indicate that there's a problem between your location and that server. 

 


lthum wrote:

I just tried this and I got 29 line of "no reply"


 

 

Spectator

Re: Wifi will only connect to some websites

I did it through a chrome extension, because that's what a google search said to do with a chromebook. I am not very good with technology beyond surfing the web.

Distinguished Professor III

Re: Wifi will only connect to some websites


@lthum wrote:

I did it through a chrome extension, because that's what a google search said to do with a chromebook. I am not very good with technology beyond surfing the web.


Ah.  I'm not familiar with Chrombooks, but like maratsade suggested, if it's giving you a no reply on one of the lines it means it's not able to communicate with one of the hosts.  This may very well be what's causing the issue.  Many sites will share a host along a route, so a problem can affect those sites. 

 

One of the reps might pop in to check to make sure everything is working as it should with your HughesNet service.  They aren't always on during the evenings, but they are sometimes.  I think @Damian may be on this evening, though I'm not positive of that.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit