I"m running Gen 4 on clones I've built at different times in my house; stock Windows 7 professional load. It seems like it's "running" but nothing ever happens. Not the way the computer is set up - I've built 3 in the past year and none of them will do the updates. I even tried a different software load (Still Window 7, but from another vendor) and it still does not do the updates.
Without updates, it's not safe to use my computer; so why pay money to Hughesnet every month? Everything else works fine.
Anybody have a work around for this problem?
Agreed that this should be reposted in tech support.
With that said, I used to update my folks' Windows 7 laptop for them as all they had was dialup at the time (they live across the street). One day it just wouldn't update any more. I tried, for many hours, over a few days, to get it working. I never could. I finally just upgraded it to Windows 8, then 8.1. I already had a copy of Windows 8 available to use, so it's a bit different situation than yours, but I simply could not get it to update Windows 7 anymore. This was sometime in late 2015 to early 2016.
Also had it happen to my wife's laptop some time ago. Had to resort to a third party offline updater to get it working again.
Assuming the copies of 7 are legit and from reputable seller as to my knowledge official retail and OEM sale has ended for it.