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Worst Internet on the market

BirdDog
Assistant Professor

Re: Worst Internet on the market

I like using the mouse versus the TV remote control although the HID wireless mice with the little USB dongle work with most newer TVs. I used one on my smaller TV, made the TV app much easier to use.

The other reason I use the laptop is because I have OTA TV shows I record during the week and we can switch back and forth between Netflix and watching the TV shows when we're bingeing together on the weekends.  Smiley Happy
GabeU
Distinguished Professor IV

Re: Worst Internet on the market

Unfortunately, my wireless mouse isn't compatible with my TV, but that's my TV's fault, not the mouse.  I think using the laptop is a great idea and will make it much more user friendly, so to speak, than using the TV app and the remote. 

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Chris11
Alum

Re: Worst Internet on the market

Hi Melissa,

It's been a few days now since your initial post. We'd love to help you get the most out of your service, and I want to make sure we take care of you. Answering Amanda's inquiries is a good start. With more information I'm sure we can facilitate your satisfaction. Looking forward to your reply.

Thank you,
Chris 
Brittany Nichol
New Member

Re: Worst Internet on the market

me too!!!! they were supposed to credit me then ended up charging me 50 more than what i am supposed to pay and what kind of home internet service charges you for data!?!??!??! like im so done with them but have no choice because no other providers are in my area I HATE HUGHES NET ( IMA CUSTOMER AND THEY ACT LIKE THEY HAVE THE ABSOLUTE BEST SERVICE BUT YET ITS ALWAYS GOING OUT IT WONT EVEN BE THUNDERING OR LIGHTENING JUST LIGHT RAIN AND MY SERVICE GOES OUT THE SALESMAN TOLD ME ID NEVER HAVE ANY ISSUES WITH MY SERVICE AND IVE HAD NOTHING BUT  ISSUES!!!!! SIGNED A PISSED OFF HUGHES NET CUSTOMER !!!!!!!!!!!!!!!
melissanian
New Member

Re: Worst Internet on the market

My data is not used at all cause it won't let me use netflixs that's is the only thing I really have Internet for. I called Netflix and the problem is all Hughesnet I'm not happy with this service it crap
GabeU
Distinguished Professor IV

Re: Worst Internet on the market

Other things can use your data.  Is your data allowance showing that you have data available?

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
melissanian
New Member

Re: Worst Internet on the market

Yes 88%
GabeU
Distinguished Professor IV

Re: Worst Internet on the market

Okay, the next step would be to run some speed tests.  Please head to http://testmy.net/, set up an account there, and run some tests while signed into that account.

Please make sure to run the tests with a single device connected directly to the modem, no router.

Please use the manual 12MB test size for download tests.

Please try to run a block of at least three tests, each test spaced at least five minutes from the last.  If you are able, please run a block of three tests at various times of the day.

When you have performed a few tests, please post the results URL.  This is done by clicking the "Results" tab on the upper right and pasting the URL from the results page into the post.  It will look like the following, but with your user name where it says your name.

http://testmy.net/quickstats/yourusername

Creating the account and running the tests under that account are very important.  It allows the tests to be viewed from a single location and the results can show a pattern. 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
GabeU
Distinguished Professor IV

Re: Worst Internet on the market

Also, it might be a good idea to run an upload speed test here and there.  For the upload speed tests make sure to use the 2MB manual size, not the 12MB manual size you use for download tests.  The download speed is the primary concern here, but an occasional upload speed test might help to give an idea of what's going on, as well.     

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
melissanian
New Member

Re: Worst Internet on the market

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