Please stop posting individual test results. You need to CREATE AN ACCOUNT and run the tests under that account. Please also use the test sizes requested.
It may be a simple fix, but they need the tests to see. There's really no other way of staring the process of figuring out what is causing the problem.
They can't send a tech out for all complaints/problems as the vast majority of the time the problem actually doesn't lie with Hughesnet at all. I'm not saying that's what's happening in your case, but that's why they have the customer test their speeds as a first step. They look at the results and go from there.
I'm sure you would like whatever the problem is to be discovered and resolved so that you can watch Netflix, no matter what it is.