Amanda,
I am leaving the modem on all day today, Monday, March 13th, so you can run your tests.
Thanks, Curtis
Curtis, Amanda won't be back in the office until Monday. You will have to give her a chance to see your post and leave it on for her to test.
I did a screen grab showing that it took a minute to reload the main Hughe's tech support page. Unfortunatley no way to upload it.
But it is now taking a full minute to load most web pages. When I first complained about these speed issues last fall, it was taking up to 30seconds to load a page.
My road is dry. My field is dry.
It's time to schedule the tech visit.
It's Tuesday, March 21st. I will leave the modem on all day so tests can be run.
Thanks.
Amanda,
Did you forget that you were going to run those diagnostic tests?
And now that my road and field is dry, I'd like to setup that tech visit. And don't forget that Chris said this tech visit would be on Hughe's dime.
Thanks, Curtis
Amanda or anyone?
Did you forget that you were going to run those diagnostic tests?
Amanda, anyone?
Those diagnostic tests? Remember? And then the tech visit?
Does Hughes need to hire some more people?
Chris said I was entiteled to a free onsite tech visit. Where's Chris?
Amanda, Liz, Chris, anyone?
try sending her a PM
dhorwath,
Good idea. Thanks.
I did get a site visit and I feel like the tech knew his stuff and did everything possible but in the end I still have the same slow speed. It seems to me that I should have more than one option for improving speeds but the truth is if I want faster speeds then my only option is to switch to Gen 5.
This is bait and switch.
I'm not going to upgrade because I am now exploring the use of a cell phone signal booster and a cell phone plan that would allow me to use a phone as a hotspot. Something happened over the winter, a cell tower upgrade perhaps, and I can now, sometimes, get LTE at my house. Hopefully a cell signal booster would bring the signal in at LTE all the time and if so then a $60 plan from MetroPCS for 32gb of data at 8Mbps is all I would need.
Still exploring this option and I really hope it bears fruit.
Best, Curtis
An outdoor high gain cell antenna might be even better.
Hello Curtis,
I think the title you chose says it all: "Worst Internet option of all time"
Facts:
You are on a system that is two generations old. (SP-3)
Your system performs poorly despite repeated truck rolls
You are off-grid and that brings up potential power issues that can happen with some equipment.
At some point SP-3 will either be defunct or used for other tasks
You are unwilling to upgrade to a Gen5 system.
Options:
Keep your present SP-3 platform knowing that its time is limited
Drop Hughes and take a chance on your newly found alternative
Keep Hughes for the moment and invest in and run the new system too.
Only you can determine the best course.
Around here, cellular is very spotty. Sometimes it works, sometimes it doesn't.
I'm joined at the waiste to Hughes until May of 2018.
I bought my equipment outright, and Hughes will not exchange for Gen5 modem, radio. To go with Gen5, I'd have to buy all the missing parts.
I will be gone most of the summer.
Very likely that I will be moving back into town in the fall.
The nice thing about having a cell signal booster is that I would have cell coverage when I'm here. This obviates a lot of the reasons why I needed Hughes in the first place.
The nice thing about MetroPCS is that I can pick it up and drop it as needed. No contract. 32gb at 8Mbps means I could stream Netflix,etc. I won't be switching my phone # over to Metro. I'd just be using them as a data source. Win/win for me.
HughesNet is an anachronism. They launched one satellite and everyone is all giddy. Space X will launch several thousand low orbit satellites in the next few years making low cost, high speed, low latency, internet access available to everyone on the planet.
Best, Curtis